Privacy Policy

Introduction

Welcome to Cairns Farm’s Privacy Policy. At Cairns Farm, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard the information you provide when you interact with our website, cairnsfarm.co.uk.

Data Controller

The data controller responsible for processing your personal data is Cairns Farm . You

can contact us at:

  • Email: hello@cairnsfarm.co.uk

  • Phone: 01506 883506

  • Address: Cairns Farm, Kirknewton, EH27 8DH

The Information We Collect About You

Information You Provide

When you submit an enquiry form on our website, we collect the following information:

  • Name

  • Email address

  • Phone number

  • Event details (if applicable)

  • Any additional information you choose to provide when you make a booking with us, or via a message you have sent us

Automatically Collected Information

When you visit our website, we automatically collect certain information using cookies and

tracking technologies:

  • Google Tag Manager (GTM): Used to manage website tracking and marketing tags.

  • Google Analytics 4 (GA4): Tracks website usage data such as pages visited, time

  • spent on the site, and general user behaviour.

  • Meta Pixel: Tracks website activity for marketing purposes, including retargeting and

  • ad performance.

The information collected may include your IP address, browser type, operating system, and device information.

How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries: Information submitted via enquiry forms is sent to our team via email (hello@cairnsfarm.co.uk) and recorded in our Britebiz events management platform and Google Sheet for organisational purposes. The website itself will not hold any submissions in the CMS (Squarespace).

  • To improve our website: Data collected via GTM, GA4, and Meta Pixel helps us analyse user behaviour and enhance website functionality and user experience.

  • To market our services: Information from Meta Pixel may be used to create targeted advertising campaigns.

Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service providers: To manage website hosting, email services, and analytics.

  • Compliance purposes: If required by law or to protect our rights.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or as required by law. Enquiry form submissions are stored in our Britebiz events management platform and/or Google Sheets and email account, unless you request their deletion.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.

  • Rectification: Request corrections to any inaccurate or incomplete information.

  • Erasure: Request the deletion of your data, subject to legal obligations.

  • Object: Opt-out of certain data processing activities, such as marketing.

  • Data portability: Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at hello@cairnsfarm.co.uk.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect usage data. By using our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.

Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we manage your personal data, please contact us at:

  • Email: hello@cairnsfarm.co.uk

  • Address: Cairns Farm, Kirknewton, EH27 8DH

Effective Date: 6 January 2025